Effective Date: June 17, 2026
Motor Works Auto Repair (“Motor Works,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, schedule service, communicate with us, or use our services.
Information We Collect
We may collect the following information:
Information You Provide
- Name
- Email address
- Phone number
- Mailing address
- Vehicle information (VIN, make, model, year, mileage)
- Appointment requests
- Service history
- Customer reviews and feedback
- Any information submitted through forms, chats, email, or text messages
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on our website
- Referral sources
- Cookie and tracking data
How We Use Your Information
We use information to:
- Schedule and manage appointments
- Provide vehicle repair and maintenance services
- Communicate regarding your vehicle and services
- Send appointment reminders and service updates
- Respond to inquiries and customer support requests
- Improve our website and customer experience
- Conduct marketing and promotional activities
- Comply with legal obligations
Text Messaging and Email Communications
By providing your phone number or email address, you consent to receive communications related to:
- Appointment confirmations
- Vehicle status updates
- Service reminders
- Customer satisfaction surveys
- Promotional offers and marketing communications
You may opt out of marketing emails at any time by using the unsubscribe link. You may opt out of text message marketing by replying STOP.
Cookies and Tracking Technologies
Our website may use cookies, analytics tools, and similar technologies to improve website functionality and understand visitor behavior.
These technologies may be provided by third-party services such as:
- Google Analytics
- Google Ads
- Meta (Facebook)
- Other marketing and advertising platforms
You may adjust browser settings to refuse cookies; however, some website features may not function properly.
Information Sharing
We do not sell your personal information.
We may share information with:
- Service providers who assist in operating our business
- Payment processors
- Marketing and advertising partners
- Software providers used to manage appointments and customer communications
- Law enforcement or government agencies when required by law
Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, or misuse.
However, no method of internet transmission or electronic storage is completely secure.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect information from children.
Your Rights
Depending on your location, you may have rights regarding your personal information, including:
- Access to information we maintain about you
- Correction of inaccurate information
- Deletion requests where legally permissible
- Opting out of marketing communications
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us
Motor Works Auto Repair
For questions regarding this Privacy Policy, please contact us through our website contact form or by calling your local Motor Works Auto Repair location.